Frequently Asked Questions
Everything you need to know about shopping with Modus Brand
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How can I ensure I select the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the most accurate fit.
What payment methods do you accept?
Modus Brand accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay and Klarna.
Are your materials sustainably sourced?
Quality and ethics are at our core. We use organic cotton, recycled polyesters, and work exclusively with fair-trade certified factories to ensure a responsible supply chain.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.